All enrolments are subject to the following General Conditions, which become legally binding on acceptance of enrolment by ACCADEMIA ITALIANA, Italian Language and Culture Centre (Salerno).

1.  COURSES

1. a. All Language Group Classes run Monday through Friday except during official Italian public holidays. Students must present themselves at school on their first day at h 08.30. One lesson equals 45 minutes. Group lessons are usually held in the mornings, however on occasion (high season) these group lessons may be scheduled  in the afternoons. Individual lessons are generally held in the afternoons.

The number of lessons includes the entrance/placement and the final exam, as well as the final feedback. The number of level of knowledge is 6 and completion of a 4-week course does not guarantee advancement to the next level.
In the rare event that a student is the only one for a particular level after getting his placement test, tuition fee will be converted to private one-to-one lessons, reducing by 50% . In the event that there are only 2 or 3 students for a particular level, tuition fee will be reduced by 25% (ex: 3 semi- individual lessons instead of 4 group lessons a day), given the more intense nature of a small class size.

It is possible to change the course after it has begun, but only with a more intensive course and not the opposite, respecting all the whole period of attendance previously booked. If a student does not attend or wants to shorten his/her course after the course has begun, lessons subsequently lost can not be made up and tuition fees will not be refunded.

All students starting the Course in a Non Starting Date will be placed in a study-group started weeks before. In this case, we strongly suggest to book for the first week a Super intensive course in order to make up, in the private afternoon lessons, all the units lost because of their delayed starting.

1.b. Teacher Training Courses run Monday through Friday except during official Italian public holidays with a minimum number of 4 participants. Lessons are usually held in the mornings, however on occasion (high season) these group lessons may be scheduled  in the afternoons. One lesson equals 45 minutes. Preparation Courses for DITALS certification consist of 30 lessons in 1 week. As far as “Combined Course” is concerned, conditions are the same as language courses (see above).  In the rare event that a participant is the only one for a particular course, the tuition fee will be converted to one-to-one lessons, reducing by 50% (ex: 2 individual lessons instead of 4 group lessons a day). In the event that there are only 2 or 3 participants tuition fee will be reduced by 25% (ex: 3 semi- individual lessons instead of 4 group lessons a day, given the more intense nature of a small class size). If a participant does not attend or wants to shorten his/her course after the course or training has begun, lessons subsequently lost can not be made up and tuition fees will not be refunded.

1.c.Special Programs include tuition and activities specified. They take place with a minimum of n. 4 participants in the same dates. In the rare event that there are from 1 to 3 students for a particular program, so the minimum is not reached, tuition fee can be converted to private individual or semi- individual lessons, reducing by 25-50% lessons, given the more intense nature of a small class size. Otherwise participants can choose to be put in general group courses attending 100% lessons. This choice with the possibility to be included in exclusive groups, justifies the difference of the cost between these special programs and general courses. Activities will be guaranteed in any case.

1.d. All Italian Art and Culture Classes are combined with General Language Courses and start on Mondays. Group Lessons generally take place for an extendable duration of 1 week for 2 lessons/8 hours per week in the afternoons with a minimum of 4 participants. These courses can be booked in advance in our enrolment form, In the event that there is not the minimum number of participants of n. 4 for a particular Course, tuition fee will be converted to private 1-to-one or semi-individual lessons: with n. 1 participant, lessons will be reduced by 50% ; from n 2 to n. 3 participants, lessons will be reduced by 25%.

2. ACCOMMODATION

Finding accommodations is a service reserved only to all students regularly enrolled. All housing is strictly booked from the Sunday before the starting date from h 12.00 on, until the Saturday after the by h 10.00. Extra days must be booked in the enrolment form as extra accommodation arrangements. However, it is not possible to arrive earlier than the Saturday before the start of the course and to remain later than the Sunday after the end of the course.

All the accommodation available has been selected by a Housing Office, according to our Inspection Scheme for cleanliness, comfort, and location. All meet a standard level of quality and convenience and are regularly checked. All details about accommodation will be communicated to students or agents about 2 weeks before the starting date. In case of complaints, students can address our administrative office in written form to the Housing Officer within the first week of staying, which will do its utmost to find the best and most satisfying solution taking into account the student’s fully justifiable reason and the actual availability. Accommodation fee is never refunded after having booked the lodging for the whole period required.

3. PICKING-UP SERVICE

This service must be reserved at least 1 week before the arrival. All last minute time changes or late must be immediately communicated directly to the private transfer Company (mobile phones: 00393391618395 or 00393313113427). Any changes or cancellation can be confirmed to the Secretary of the School 48 hours before the students arrival. This service is not cancellable within 48 hours of your arrival.  The school must be informed in written form of student’s arrival day and time within 48 hours of arrival. Therefore, upon receiving the accommodation address, agents or students have to contact the school (fax or e-mail) to communicate the date and time of arrival in order to punctually arrange this service. If there is no previous communication, the transfer service will not be assured. The school is not responsible if students or agents do not follow the stated conditions. Students arriving directly in Salerno station can catch a taxi in the square in front of the Railway Exit and at home (at the family or at the student apartment) the owner or a member of the family will wait for the student.

4. PAYMENTS

Euro 160 non-refundable downpayment is required to secure reservation for courses and training. Payments for the downpayment can be made by cash, bank transfer, travel cheque, international postal order. All bank expenses are charged to the students so additional € 10 will be added to the downpayment of € 160.

The rest of tuition and accommodation fees must be paid in full by cash or by travel cheques on the first day of attendance otherwise, the student will not be allowed to attend his/her course. On the first day of attendance, students are given a copy of their bill to be paid. Those who send the total payment by bank transfer before arriving in Salerno, are asked to provide the bank payment receipt to the school administrative office the first day of attendance.

5. CONDITIONS OF PAYMENTS

Payments can be made by cash, bank transfers, travellers checks, International checks. No credit card is accepted. All bank transfers must be made in favour of:

Account name: ACCADEMIA ITALIANA

Account number: 11128

Bank name: Banca di Salerno – Credito Cooperativo

Bank address: via S. Baratta 92-  Salerno 84124 – Italy

CAB: 15201 ABI: 8561

SWIFT/BIC:  CCRTIT2T91A

IBAN: IT92T0856115201000030011128

Students must clearly specify the name and the course in the bank receipt

6. CHANGES OF BOOKINGS, CANCELLATIONS AND REFUNDS

The school reserves the right to levy an additional administration fee to cover the costs of any change for courses or accommodation after we have booked and confirmed the registration. It is possible to upgrade the course for a more intensive course during the staying but the contrary is not possible. The school must be informed immediately of any requested changes or cancellations in written form.

6.a Refunds prior to arrival.

The downpayment of 160 euro is never refundable after an enrolment has been accepted and the school has sent a confirmation for the registration in the course.  For changes or cancellations communicated earlier than 15 days before the arrival the 160 euro downpayment will be credited for a future course within 12 months after the original starting date. For changes or cancellations communicated in less than 15 days before the arrival the downpayment of euro 160 will not be credited for any future courses.

6.b Refund after course start date.

If a student does not attend or shortens his/her course after the course has begun, tuition fees will not be refunded. No refunds are allowed for a delayed start or premature departure. Tuition is never refunded due to absence from class and study hours subsequently lost can not be made up.

7.  VISA

Students not citizens of the European Union who want to enrol for a period exceeding 3 months need to make a request for an Entry Visa for Study Purposes at the Italian Embassy in their country. Accademia Italiana will issue a Certificate of Enrolment to students who apply for this entry visa, only after receiving the total fee and only for the duration of the course booked. If the visa application is rejected by the Italian Embassy, after receiving the Certificate of Enrolment, the student will have a credit note for a future course valid 12 months after the original date. After having obtained the entry visa, it is not possible to cancel or change the dates of courses.

Once in Italy, every non-EU student must request a Staying Visa “Permesso di Soggiorno” at the local Police Station (Foreigners Office) within 8 days of their arrival. For students who have been granted the entry visa as our student, Accademia Italiana takes the responsibility to inform the Authorities in case of no-show for 3 consecutive days, without any justified reasons.

8. ACCIDENT AND MEDICAL INSURANCE

We advice students to take out medical and personal insurance before leaving their home country. Citizens from the European Union are entitled to free medical care in Italy if they hold an E111 Form which can be obtained from their local health authority in their home country. Citizens not of the European Union must conform to the requirements issued by the Italian Government. Details can be obtained at their local Italian Embassies.

9. RESOLUTION OF DISPUTES

If a student wishes to complain about any aspect of the service, the complaint must be made in the first instance to the Administrative office in writing which try to find an adeguate solution. In the event that the matter is not resolved, the student or agent must make a complaint in writing to the Director of the school. Such complaints will be investigated provided that:

- The complaint is received within one month of the course finishing

- The complaint was initially registered in writing

- All bills relating courses and accommodation have been settled in full.

10. LIABILITIES

Accademia Italiana are not held liable for any loss, damage or injury to persons or property however caused, except where liability is expressly imposed by Italian law. The school is not held liable in the event that any service contract to be provided should become impossible to supply for any cause or reason beyond the control of the school.

11. VALID PRICES

Price lists in brochures and in website are valid from January 1st until December 31st. of this year.

12. EXPULSIONS

Accademia Italiana reserves the right to dismiss any student whose conduct is unsatisfactory at the discretion of the Director, whose decision is final. There will be no refund for fees in cases of expulsion.

13. ACCEPTANCE OF THIS REGULATION

All enrolments are subject to the above mentioned General Conditions, which become legally binding on acceptance of enrolment through electronic and/or signed registration form or any written form of registration (also through agencies and representatives), the applicant tacitly agrees to accept these General Conditions.

14. AUTHORISATION OF DATA

All enrolments are in accordance with the art. 10 of Italian Law 196/2003, so students authorize Accademia Italiana to utilise their personal data, comments and photos for promotional and internal reasons, subscribing this enrolment form.